PRIVACY POLICY

Your Information Matters

Privacy: Image

Skytale is an APP entity for the purposes of the Privacy Act 1988 (Cth) (Privacy Act) and is subject to the Australian Privacy Principles (APPs) that form Schedule 1 of the Privacy Act. The APPs prescribe the way an entity may collect, use, disclose, store, secure and dispose of Personal Information.

A copy of the APPs is available on the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

This Privacy Statement sets out Skytale’s approach to managing Personal Information in accordance with the APPs.

What is Personal Information? 

The Privacy Act defines personal information as:

information or an opinion about an identified individual, or an individual who is reasonably identifiable:

(a)   whether the information or opinion is true; and

(b)   whether the information or opinion in recorded in a material form or not.

The Act also defines subsets of Personal Information, such as sensitive information and health information, which are subject to additional protections.

Not all Personal Information is necessarily protected by the Privacy Act, however, and to this extent is not embraced by this Privacy Statement.  The Act does not regulate the handling of employee records, and it will not always protect technical data about a device or service.  De-identified information, and information about deceased persons, is not protected.

Whose Personal Information is collected?

Skytale collects Personal Information from a range of individuals including:

Our website uses various types of cookies. Cookies are small text files that are placed on your computer when you visit our website to improve the efficiency of your interaction with the website.  If and to the extent that the use of cookies involves the collection of Personal Information, that information will be managed in accordance with this Privacy Statement.

What kind of Personal Information does Skytale collect?

Personal Information that Skytale collects may include:

Why does Skytale collect Personal Information?

Skytale collects, holds, uses, and discloses Personal Information for the primary purposes of providing our services, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose.  In the case of direct marketing, Personal Information (other than ‘sensitive information’) will only be used in circumstances where you would reasonably expect such use or disclosure and, in the case of electronic marketing, in compliance always with the requirements of the Spam Act 2003 as well as the Privacy Act. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Skytale will not distribute Personal Information to any third party unless consent has been granted to do so or where Skytale is required to do so by law.

How does Skytale secure Personal Information?

In accordance with APP11, Skytale takes reasonable steps to protect Personal Information that it holds from misuse, interference, and loss as well as unauthorised access, modification, or disclosure.  Skytale utilises a range of approaches to secure Personal Information including:

When the Personal Information held by Skytale is no longer required, Skytale will take reasonable steps to destroy or de-identify the personal information that it holds—however in most circumstances Skytale will hold the Personal Information for a period of 7 years.

Overseas recipients

As a general principle, Skytale does not seek to transmit or store Personal Information overseas.  An obvious exception may arise where an individual is located overseas and requires Skytale to communicate with them.

Circumstances may nevertheless arise in which Skytale resolves to transfer or store Personal Information overseas.  If it does so, and if

Access to your Personal Information

With some exceptions, you are entitled to access your Personal Information held by Skytale and, where required, to request Skytale updates or corrects your Personal Information (subject to certain exceptions).  If you wish to access your Personal Information, please contact Skytale (using the contact details below) in writing. Skytale will not charge any fee for your request to access your Personal Information but may charge an administration fee for providing you with a copy of your Personal Information.  To protect your Personal Information, we may require identification from you before releasing the requested information.

Accuracy of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, incomplete, irrelevant, or misleading, please advise us as soon as practicable so we can update our records.  If we disagree that the information is inaccurate, we are not required to amend that information, but you may have the right to request the attachment of a statement which sets out your views on the accuracy of the data.

Statement Updates

This Statement may change from time to time.  The current version will always be available on our website.

Enquiries and Complaints

If you require further information about how Skytale helps safeguard your privacy, wish to update your details, or if you have any complaints about our compliance with the Australian Privacy Principles, please contact us at:

privacy@skytale.com.au

All complaints will initially be managed by the Skytale Privacy Officer who may contact you to discuss the complaint.  If, after 30 days from the date the complaint is received, the complaint remains unresolved, either party may refer the complaint to the OAIC.

PRIVACY POLICY

A copy of the APPs is available on the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

This Privacy Statement sets out Skytale’s approach to managing Personal Information in accordance with the APPs.

What is Personal Information?

The Privacy Act defines personal information as:

information or an opinion about an identified individual, or an individual who is reasonably identifiable:

(a) whether the information or opinion is true; and

(b) whether the information or opinion in recorded in a material form or not.

The Act also defines subsets of Personal Information, such as sensitive information and health information, which are subject to additional protections.

Whose Personal Information is collected?

Skytale collects Personal Information from a range of individuals including:

our employees and contractors

applicants for employment

our suppliers, customers, and business partners

industry representatives

users of Skytale’s website and social media channels.

What kind of Personal Information does Skytale collect?

Personal Information that Skytale collects may include:

personal information related to employment or business including names, addresses, phone numbers, email addresses

personal information related to business transactions and finance such as bank account and credit card details

personal information related to human resources

personal information related to general business purposes.

Why does Skytale collect Personal Information?

Skytale will not distribute Personal Information to any third party unless consent has been granted to do so or where Skytale is required to do so by law.

How does Skytale secure Personal Information?

In accordance with APP11, Skytale takes reasonable steps to protect Personal Information that it holds from misuse, interference, and loss as well as unauthorised access, modification, or disclosure. Skytale utilises a range of approaches to secure Personal Information including:

technical safeguards (such as firewalls, encryption, and access controls)

internal process and policies that limit access to Personal Information

confidentiality agreements

When the Personal Information held by Skytale is no longer required, Skytale will take reasonable steps to destroy or de-identify the personal information that it holds—however in most circumstances Skytale will hold the Personal Information for a period of 7 years.

Overseas recipients

As a general principle, Skytale does not seek to transmit or store Personal Information overseas. An obvious exception may arise where an individual is located overseas and requires Skytale to communicate with them.

Circumstances may nevertheless arise in which Skytale resolves to transfer or store Personal Information overseas. If it does so, and if

the overseas recipient is not located in a jurisdiction with privacy laws substantially like the Australian Privacy Principles, or

it is not possible to obtain your express informed consent or to infer such consent in all the circumstances, it will take reasonable steps to ensure your data is handled in a manner consistent with the Australian Privacy Principles.

Access to your Personal Information

Accuracy of your Personal Information

Statement Updates

This Statement may change from time to time. The current version will always be available on our website.

Enquiries and Complaints

If you require further information about how Skytale helps safeguard your privacy, wish to update your details, or if you have any complaints about our compliance with the Australian Privacy Principles, please contact us at:

privacy@skytale.com.au

All complaints will initially be managed by the Skytale Privacy Officer who may contact you to discuss the complaint. If, after 30 days from the date the complaint is received, the complaint remains unresolved, either party may refer the complaint to the OAIC.

What is Personal Information? 

(a)   whether the information or opinion is true; and

(b)   whether the information or opinion in recorded in a material form or not.

In accordance with APP11, Skytale takes reasonable steps to protect Personal Information that it holds from misuse, interference, and loss as well as unauthorised access, modification, or disclosure.  Skytale utilises a range of approaches to secure Personal Information including:

As a general principle, Skytale does not seek to transmit or store Personal Information overseas.  An obvious exception may arise where an individual is located overseas and requires Skytale to communicate with them.

Circumstances may nevertheless arise in which Skytale resolves to transfer or store Personal Information overseas.  If it does so, and if

This Statement may change from time to time.  The current version will always be available on our website.

If you require further information about how Skytale helps safeguard your privacy, wish to update your details, or if you have any complaints about our compliance with the Australian Privacy Principles, please contact us at:

All complaints will initially be managed by the Skytale Privacy Officer who may contact you to discuss the complaint.  If, after 30 days from the date the complaint is received, the complaint remains unresolved, either party may refer the complaint to the OAIC.